Wellness Center

Jenniffel Ramirez - LCPC


The Wellness Center is serving clients through our Zoom portal. To make an appointment, please e-mail us at: mxcwellnesscenter@ccc.edu with a couple of times and dates that you are available.  We will get back to you quickly! 


Hours of Operation and Mode of Service








9:00 am–12:00 pm 

Virtual Zoom Services  

Virtual Zoom Services  

In-Person Wellness Center 

In-Person Wellness Center 

Virtual Zoom Services  

1:00 pm– 4:30 pm 

In-Person Wellness Center  

In-Person Wellness Center  

Virtual Zoom Services  

Virtual Zoom Services  


To schedule an appointment during business hours: Wellness Center Or join Zoom Meeting ID#: 761-912-5555  Our zoom room is not monitored outside of those hours.​  

If you have an appointment now click here: Wellness Center Waiting Room  

Resources you can access NOW

My Own Doctor
City Colleges is partnering with MyOwnDoctor, a virtual care platform, to expand online counseling hours, in addition to regular hours at the Wellness Center.
MyOwnDoctor provides scheduled therapy appointments and is not a crisis response service.
Students in crisis should call 911 or visit their nearest emergency room.
Evening and Weekend Teletherapy
Monday – Friday: 5:00 pm – 9:00 pm
Saturday: 9:00 am – 7:00 pm

Mental Health Crisis Support- When Wellness Center is Closed. 

These services are FREE!

Emergency Crisis Intervention


988 Suicide & Crisis Hotline (available 24/7) call or text 988

How it Works

The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) offers 24/7 call, text and chat access to trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support. 

When calling 988, callers first hear a greeting message while their call is routed to the local Lifeline network crisis center (based on the caller’s area code). A trained crisis counselor answers the phone, listens to the caller, understands how their problem is affecting them, provides support, and shares resources if needed. If the local crisis center is unable to take the call, the caller is automatically routed to a national backup crisis center. The Lifeline provides live crisis center phone services in English and Spanish and uses Language Line Solutions to provide translation services in over 250 additional languages for people who call 988.​​ 

National Crisis Hotlines

  • Suicide Prevention Hotline: 800-272-8255 (24 Hours) 

  • Crisis Text Line: Text HOME to 741741 (24 Hours) 

  • SAMHSA Disaster Distress Helpline: 1-800-985-5990, or text TalkWithUs to 66746 (24 Hours) 

  • Self-Harm Hotline: 1-800-366-8288  

  • Trans Lifeline: 877-565-8860 

  • LGBTQ Trevor Project Lifeline: 866-488-7386, or text START to 678678 (24 Hours)  

  • Veteran Crisis Line: 800-273-8255 ext. 1 (24 Hours) 

  • Domestic Violence Support: 1-815-729-1228 (24 Hours)  

211 Resource

​211 Community Specialists are available 24/7, to help you find the information and resources you need, to address most essential needs like housing, food, financial assistance, and more. You can enter your zip code or city and state in the search on the website to find more information.
211 is available for free to anyone – Conversations are confidential. 

Telephone: 211 

Website: www.211.org 

​​Food Resources

Financial Assistance                   

Shelter Resources

    • If you need shelter: Call 3-1-1 or go to your local Emergency Room or police station.  They will transport you to the nearest available shelter.
    • For a listing of all homeless or housing insecure services and agencies responding during CoVid – 19 go to: Citywide Homeless Resource 
    • ​If you are experiencing domestic violence and need a safe place to stay, call or text : 877-863-6338​ and they will secure you immediate shelter 24 hours a day, 7 days a week.

​​​​Medical Resources

​Immigrant and Refugee Support

Online support

    • Black-led and Trans-led LGBTQ Center:Online Counseling Services and Food Pantry
    • Chicago Department of Public Health Mental Health Centers free Tele-therapy: call  312-747-1020.  For after hours support, contact Crisis Text Line which serves anyone, in any type of crisis, 24-hours a day.  Text HOME to: 741741 to access a trained crisis counselor.

CoVid-19 Information                                     




Faculty and Staff

  • Jennifel Ramirez, LCPC – Clinical Director, Wellness Center 
  • Latoya Cole, LCPC - Clinical Counselor, and MXC Title IX 
  • Ashley Carrasco, LCSW – Clinical Counselor
  • Norma Castrejon Figueroa, LCSW – Clinical Counselor
  • Dr. Tracy Bibbs, LCPC – Clinical Counselor
  • Tonja Girten – Coordinator​