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Request Information Technology Support


To request support:  


Our service catalogue includes but is not limited to:

  • Requesting  a workstation
  • Requesting  installation of software
  • Requesting an email account
  • Obtain access to an application
  • Requesting desktop support
  • Assistance with integrating micro-computing hardware, software & audio visual and peripherals
  • Requesting support for college audio visual systems
  • Requesting assistance with establishing website
  • Requesting  assistance with posting content to websites
  • Requesting a telephone
  • How to share documents
  • Requesting assistance on the use of the learning management system (Blackboard)
  • Assistance with printing Issues
  • Connecting to the wireless network
  • Connecting  to shared directories
  • Requesting  information on lecture capture (Collaborate)
  • Requesting assistance in the acquisition of hardware, software and services
  • Requesting consultation for other technology needs not listed above

New IT Customer Service System

CCC Help, a new customer support system for CCC students and employees, launches today. The new system allows the Office of Information Technology to more quickly address support tickets and provide user-friendly email communications on the status of each ticket. 

What is changing?

  • Starting today, July 25, all users have access to a self-service portal at The portal contains a knowledge base of frequently asked questions and allows you to create a help desk ticket if you can’t find the answers you need.
  • You can still contact your local IT department by email or phone. Communications from the new CCC Help system will come from
  • The former self-service help page at will no longer be available. 

If you have any questions about the new process, please contact the IT Helpdesk at 

Thank you,
Office of Information Technology






Contact Information

(312) 850-7153
(312) 850-4509
1900 W. Jackson Blvd.
Room 0209
Chicago, IL 60612
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