Wellness Center
Jenniffel Ramirez - LCPC
Director
You don’t have to figure it out alone, we are here to support you!
College can be exciting but it can also be stressful, overwhelming, and sometimes just plain difficult.
Whether you’re dealing with stress, anxiety, relationships, grief, school, family concerns, financial pressure, or simply need someone to talk to, the Wellness Center is here for you.
Our services are free and confidential for currently enrolled students.
Schedule an Appointment! Emails us at MXCWellnesscenter@ccc.edu , call our office at 312-850-7122 or see us in person at office 2211.
You don’t have to be in crisis and you don’t have to wait until things get worse to ask for help.
You can reach out if you’re:
- Feeling stressed, overwhelmed, anxious, or down
- Having difficulty balancing school, work, and personal responsibilities
- Adjusting to college or a major life change
- Experiencing relationship or family concerns
- Coping with grief or loss
- Having difficulty concentrating or keeping up academically
- Dealing with financial, housing, food, transportation, or other basic-needs concerns
- Looking for support, guidance, or someone to talk to
- Interested in improving your overall mental health and well-being
Whatever brings you to us, you don’t have to have it all figured out before reaching out.
How Can We Help?
💬 Talk to Someone
Free and confidential individual counseling for currently enrolled students.
🧠 Mental Health Support
Support for stress, anxiety, depression, grief, relationships, adjustment, and other concerns.
🚨 Crisis Support
Support when you’re experiencing an urgent emotional or mental health concern.
🎓 Academic & College Support
Help navigating challenges that may affect your ability to succeed in college.
🏠 Basic Needs & Resources
We can help connect you with resources for food, housing, childcare, healthcare, transportation, financial assistance, legal services, and other essential needs.
👥 Groups & Workshops
Participate in support groups, wellness programs, educational workshops, and campus events.
📝 Learning Disability Evaluations
Learning disability evaluation services are available to eligible students.
🌎 English & Spanish Services
Support is available in English and Spanish.
What Happens When I Reach Out?
1. Contact Us - We will schedule an appointment.
2. Tell Us What’s Going On – You don’t need to know exactly what you need. We’ll listen and learn more about what’s happening.
3. Find the Right Support –We’ll help you identify the services, resources, or next steps that may be most helpful.
4. Make a Plan - We’ll work with you to determine what comes next.
Starting the conversation is often the hardest part. We’re here to make it easier!
Meet With the Wellness Center
Currently enrolled students can access Wellness Center services at no cost. To schedule an appointment: 📧 MXCWellnesscenter@ccc.edu📞 312-850-7122
You may also visit our Wellness Center during in-person hours (office 2211) or connect with us through Zoom Wellness Center or join Zoom Meeting ID#: 761-912-5555
Our Zoom room is not monitored outside of Wellness Center operating hours.
Hours of Operation and Mode of Service
Hours
Monday
Tuesday
Wednesday
Thursday
Friday
9:00 am–12:00 pm
Virtual Zoom Services
Virtual Zoom Services
In-Person Wellness Center
In-Person Wellness Center
Virtual Zoom Services
1:00 pm– 4:30 pm
In-Person Wellness Center
In-Person Wellness Center
Virtual Zoom Services
Virtual Zoom Services
CLOSED
Need Help Right Now? When Wellness Center is Closed.
Call 911 or go to the nearest emergency room.
988 Suicide & Crisis Hotline (available 24/7) call or text 988
How it Works
The 988 Suicide & Crisis Lifeline offers 24/7 call, text and chat access to trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support.
When calling 988, callers first hear a greeting message while their call is routed to the local Lifeline network crisis center (based on the caller’s area code). A trained crisis counselor answers the phone, listens to the caller, understands how their problem is affecting them, provides support, and shares resources if needed. If the local crisis center is unable to take the call, the caller is automatically routed to a national backup crisis center. The Lifeline provides live crisis center phone services in English and Spanish and uses Language Line Solutions to provide translation services in over 250 additional languages for people who call 988.
National Crisis Hotlines
- Crisis Text Line: Text HOME to 741741 (24 Hours)
SAMHSA Disaster Distress Helpline: 1-800-985-5990, or text TalkWithUs to 66746 (24 Hours)
Self-Harm Hotline: 1-800-366-8288
Trans Lifeline: 877-565-8860
LGBTQ Trevor Project Lifeline: 866-488-7386, or text START to 678678 (24 Hours)
Veteran Crisis Line: 800-273-8255 ext. 1 (24 Hours)
Domestic Violence Support: 1-815-729-1228 (24 Hours)
Want to Check In With Yourself?
Not sure how you’re doing?
Mental Health America’s free and confidential screening tools can help you learn more about symptoms related to anxiety, depression, ADHD, PTSD, substance use, and other concerns. A screening is not a diagnosis, but it can be a helpful first step in understanding what you’re experiencing.
Online self-assessment is available to all Students, Faculty/Staff:
Take a Mental Health Test – Mental Health America (mhanational.org )
This self-assessment tool for Mental Health offers free and confidential online screenings. After your self-assessment, you will see information, resources, and tools to help you understand and improve your mental health.
Please note: Online screening tools are meant to be a quick snapshot of your mental health. If your results indicate you may be experiencing symptoms of a mental illness, consider sharing your results with a trained clinician at the Wellness Center.
Need food, housing or other support?
You don’t have to choose between taking care of yourself and taking care of your basic needs. The Wellness Center can help connect you with resources related to:
Food • Housing • Financial Assistance • Healthcare • Childcare • Transportation • Legal Services • Community Resources
Food Resources
- Hawks Market — MXC’s FREE student Market. Students enrolled for the current term are welcome.
- Find FREE Food Pantries Near You — Locate FREE local Greater Chicago Food Depository (GCFD) Food Pantries & Programs. Click the link, scroll down to the map, and input your zip code to find pantries near you.
- SNAP (Supplemental Nutrition Assistance Program) — Apply for cash, SNAP, and Medical Assistance.
- SNAP/Link (Food Stamps) Enrollment Assistance — Call (773) 247-3663 (Available: Monday-Friday, 8:30am-5pm) and GCFD will answer your benefits questions; help you submit the application and provide support to ensure you get connected to eligible benefits.
- SNAP Enrollment Assistance Days — Get assistance applying for SNAP/Medicaid on campus, click the link for enrollment days schedule.
- USDA National Hunger Hotline — If you need food assistance, call (866) 348-6479 (Available: Monday-Friday, 7am-7pm) so you may speak with a representative who will find food resources such as meal sites, food banks, and other social services available near your location.
Shelter & Housing Resources
If you are experiencing homelessness, are at risk of losing your housing, or need emergency shelter, help is available. If you are in need of emergency shelter, please call 3-1-1 or visit a local hospital emergency room, fire station, or police station for in-person triage.
- City of Chicago Homeless Services Division — Works to support individuals and families experiencing homelessness or housing instability by connecting them to emergency shelter, supportive services, housing resources, and community-based programs. Services may include shelter placement, street outreach, case management, homeless prevention, rapid rehousing, permanent supportive housing, connections to health & social services and employment, legal & community supports.
- State of Illinois Domestic Violence Helpline — If you are experiencing domestic violence & are in need of shelter, call or text the IL Domestic Violence Helpline and they will secure you immediate shelter. Call or text (877) 863-6338 (Available 24/7)
- National Call Center for Homeless Veterans — A free, confidential, 24/7 hotline connecting unhoused or at-risk veterans, their families & caregivers to local VA medical centers, housing support & community resources. Call (877) 424-3838 (Available 24/7)
- The Coordinated Entry System (CES) — Connects people who are experiencing homelessness to housing opportunities in Chicago. Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. To get help quickly, visit a CES Access Point (see list at the link), call 3-1-1 or call the Phone Access Point at: (312) 971-4178 (Available: Monday, Tuesday, Thursday, & Friday: 9am-3pm, and Tuesdays: 3pm-9pm). Please contact Access Points in advance to confirm hours.
Financial Resources
- Get Help with Energy Bills (LIHEAP & WAP)
- Get Help Paying for Phone & Internet Services (Lifeline Program)
Healthcare Resources
- Get Help Enrolling in Health Insurance during our Health Insurance Enrollment Assistance Days
- FREE & Low-Cost Medical, Vision & Dental Clinics through the Illinois Association of Free & Charitable Clinics Network
Free Pregnancy Testing Locations (Walk-Ins Welcome, No Appointment Needed):
- Aid for Women
- Saint Anthony Hospital Physicians Clinic
- Saint Anthony Hospital Archer Clinic
- Lawndale Christian Health Center Breakthrough Clinic
Call ahead to verify hours & services.
Childcare Resources
- CCC Child Development Laboratory Schools — Enroll your child (ages 2-5, depending on location) by reaching out directly to the college you’d like to enroll your child in.
- Child Care Assistance Program (CCAP) — Provides families with financial assistance to cover child care costs. View link for eligibility calculator.
Transportation Resources
- Ventra/CTA U-Pass Program — CCC students enrolled in (6) or more credit hours for the current term may apply. This optional benefit offers unlimited rides on any CTA bus or train during the semester.
- CTA Ride Free Permits — Older adults & people with disabilities who are enrolled in the Illinois Department on Aging’s Benefit Access program are eligible to ride free on the CTA, Metra & Pace fixed-route services.
Legal Resources
- Chicago Legal Clinic at Harold Washington College — Provides free community-based legal services & education to the underserved & disadvantaged.
- Legal Aid Chicago — Provides free civil legal representation & services to people living in poverty in Chicago & suburban Cook County. They assist with non-criminal issues such as housing evictions, domestic violence protection, consumer debt & accessing public benefits like SNAP, Medicaid & Social Security
- Chicago Volunteer Legal Services — Provides free legal assistance to low-income individuals & families in the Chicago area.
Immigration & Refugee Support
- Illinois Coalition of Immigrant & Refugee Rights (ICIRR)
- ICIRR Family Support Network (FSN) Call (855) 435-7693 to get connected to immigration legal services in Illinois
- Free or Low-Cost Assistance with Immigration Matters (List of Non-Profit Agencies)
- Healthcare Access: Find free or low-cost health clinics near you, available regardless of immigration status
- Community Resources including social services, legal aid, policy updates, financial assistance & law enforcement
- National Immigrant Justice Center: Provides legal consultations and representation for low-income immigrants (who are at or below 200% of the federal poverty line)
Community Resources
- 211 Metro Chicago — 211 Community Specialists are available 24/7, to help you find the information and resources you need, to address most essential needs like housing, food, financial assistance, and more. You can enter your zip code or city and state in the search on the website to find more information.
211 is available for free to anyone – Conversations are confidential. Call 2-1-1 - The Brave Space Alliance — The first Black-led & Trans-led LGBTQ+ community center on the South Side of Chicago, provides behavioral & mental health support, housing support, a community pantry & a "Dignity Suite" that offers professional wear & beauty care. Call (872) 333-5199 (Monday-Thursday: 10am-4pm)
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DFSS Community Service Centers — City of Chicago service centers for Chicago residents providing food, clothing, public benefits eligibility assessments, domestic violence assistance, job training, job placement, substance abuse treatment referrals, returning citizen programs, rental/utility/and other financial assistance programs & Veteran services/resources. Call a service center or visit any center Monday-Friday: 9am-5pm, excluding holidays.
Your Wellness Matters.
You don’t have to wait for a crisis.
You don’t have to know exactly what to say.
And you don’t have to figure everything out on your own.
We’re here to listen, support you, and help you find your next step.
Reach Out. We’re Here for You.
📧 MXCWellnesscenter@ccc.edu
📞 312-850-7122
Faculty and Staff
- Jenniffel Ramirez, LCPC – Clinical Director
- Tonja Girten, MSW – Coordinator
- Latoya Cole, LCPC – Clinical Counselor, Title IX Confidential Advisor
- Norma Castrejon Figueroa, LCSW – Clinical Counselor
- Dr. Tracy Bibbs, LCPC – Clinical Counselor
- Brittani Hicks, LCPC – Clinical Counselor
- Vanessa Martinez, M.Ed. – Case Manager
- Kayla Godinez, MSW – Case Manager
