TRIO Student Support Services

The TRIO Student Support Services program provides help to low-income, disabled or first-generation college students achieve a college education.

Mission Statement 

Student Support Services (SSS) is a TRIO program at Malcolm X College and is funded by the U.S. Department of Education. The mission of the program is to increase college retention and graduation rates and ensure good academic standing through encouragement and support. Participants of the SSS-TRIO program are academically at-risk, low-income, first-generation college students, and/or students with disabilities. 

The Student Support Services program works hand-in-hand with the Academic Support Center to help students successfully complete their postsecondary education. The goal of SSS is to increase the rate of student retention, graduation and transfer to four-year institutions for its participants. 

Our services include academic advising, individual and group tutoring, peer mentoring, classroom success workshops, assistance in obtaining information and applying for admission to four-year programs, career counseling, cultural activities, FAFSA and college scholarship assistance as well as workshops designed to improve financial and economic literacy. All of these services are provided free of charge to help support students in meeting their educational goals.

In order to join the program, students must be:

  • A first-generation college student and/or low-income student as determined by Department of Education guidelines and/or have a documented disability evidencing academic need.
  • Enrolled or accepted for enrollment in credit courses at Malcolm X College.
  • A U.S. Citizen or Permanent Resident.

Each student who participates in SSS at Malcolm X College must:

  • Attend a TRIO SSS orientation session
  • Participate in tutoring sessions and/or workshops
  • Update TRIO SSS staff about current progress

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Faculty and Staff

Name Title Email Phone Number Office
 Vacant  Director  1405-D
 John Taylor  Academic Support Specialist  jtaylor12@ccc.edu  (312) 850-7851  1405-006
 Jennifer Galo  Case Worker  jgalo1@ccc.edu  1405-004
 Margo Arruda  Tutor  marruda@ccc.edu  1405-005
 Enaam Al-Quader  Tutor  mal-quader@ccc.edu  1405-002
 Juan Escobedo  Tutor  jescobedo49@ccc.edu  1405-001