CCC Student Account Password Reset
In order to ensure
the safety of your personal information and security of CCC’s computer systems,
Office of Information Technology is implementing enhanced CCC password
standards, which include new criteria for your password and a password
expiration date. To make password resets even easier, you can now reset your
password using your mobile phone. The self-service password reset tool is
available at: https://passwordreset.ccc.edu
New Password Standards
1.
Your CCC password will expire every 120 days
You will begin receiving password expiration notices to your CCC email
starting 14 days before your password is due to expire. As soon as you reset
your password, the notifications will stop being sent. See a sample password
expiration notice here. Password expiration is being implemented on a rolling
basis over the next several months, so you may not receive an expiration notice
immediately.
If you don’t reset your password before the expiration date, your account will be
locked and you’ll need to contact the Help Desk to have it reset.
2. Your new password must meet the following criteria:
- Your password must be at least eight characters
in length
- Your password must contain three of the
following elements: uppercase letters, lowercase letters, numbers or special
characters
- You cannot reuse any of your three previous passwords
Note:
Don’t worry if your current password does not meet these criteria. The new
policy will only be enforced for new passwords.
How to Reset Your
Password:
You can reset your password in one of two ways
1. Have a security code sent to your
personal email address or mobile phone number
To verify and/or update your personal email or mobile phone, log in to My.CCC.edu and
go to:
For
Mobile Phone:
Personal Information >
Contact Information > Phone Numbers
Phone
Type: Mobile
For
Personal Email:
Personal Information > Contact
Information > Email Addresses
Email Type: Home Email Address
2. Create challenge questions
Log on to https://passwordregistration.ccc.edu with your CCC
username and password and create three challenge questions.
If
you have any questions, please contact the IT helpdesk at cohelpdesk@ccc.edu or call
(312) 553-2600.