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 Academic Support Services: Tutoring

Kimberly Valenza
Director - Academic Support Services

Tutors are available virtually and in person to assist you in your academic needs. We are here to support your academic success and service you through individual tutoring sessions.                       

Tutoring services are a free service to help you better understand your coursework and build your confidence.  We got you!  Come and see us in the main Tutor Center located in room 409! 

Welcome to Summer!                  
   Harold Washington offers online   
        and in person tutoring!                       

Taking advantage of our tutoring services is quick and easy.                         

You have three tutoring options:                        



  • Option 1: Drop-in to room 409 or the HWC Virtual Tutoring Room for Immediate Assistance       
    Join our virtual tutor room for immediate tutoring assistance:
    Monday and Wednesday: 12:00pm - 8:00pm
    Tuesday and Thursday: 9:00am - 5:00pm​

  • Option 2: Request an Appointment with Your Favorite HWC Tutors 
    Request an appointment through your Navigate portal at ​ 
    Monday and Wednesday: 12:00pm - 8:00pm
    Tuesday and Thursday: 9:00am - 5:00pm​
  • Option 3: FREE 24/7 Online Tutoring through
    ​Follow the four easy steps below to access online tutoring. ​​With questions, contact Angela Winters- Harmon at​.
    • Login to Brightspace
    • Select Online Tutoring 
    • Select Tools
    • Click Login
    • Navigate the site and select the content area in which you would like assistance.                   


Tips for a Successful Tutoring Sessions:                   Start Early                      

      We are happy to assist you with study prep, notetaking,  brainstorming, and final revisions, but it’s important that you begin working with a tutor early to keep you from being stressed about pressing deadlines.                         

      Come prepared                       

Have any relevant textbooks, syllabi, class materials, notes, and papers nearby. It is easier for the tutors to provide excellent tutoring service if you bring the appropriate materials to a tutoring session.                        

      Come with a plan and questions                       

      Know what material you would like to cover within that tutoring session. Actively participate in the tutoring sessions by having a list of questions to ask your assigned tutor.                        

      Familiarize Yourself with the Course Materials                       

We strongly encourage you to read the assigned readings and attempt to complete your assignment prior to requesting a tutor so you can take note of specific concepts where you need help. You and your tutor can review these concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.                        

      Use your tutoring time wisely                       

      Your time with the tutor is valuable. Try to yourself from all distractions (cellphone, tv, friends/family) while working with your assigned tutor.​                                   


How did we do?
    ​Take the Tutoring Satisfa​ction Survey​​! ​​​​​​​ ​​​​​​​​​​




Faculty & Staff

Staff  ​Phone Number ​Email Address
Kimberly Valenza - Director ​(312) 553-3180
Veronica Villaneuva - Coordinator​ ​(312) 553-5992 ​
​Main Tutoring Center​​

Related Services

Other Tutoring Centers:
If we don't have the subject you need, you may choose to visit one of the other City Colleges of Chicago Tutoring Centers.                        

Contact Information

312 553-5699
30 E Lake St.
Room 409
Chicago , IL 60601
Get Directions


Summer Tutoring Services:

Monday & Wednesday: 12pm - 8pm
Tuesday & Thursday: 9am - 5pm​

Main Tutor room - 409

Other Resources

Tutoring Centers & Subjects                                                 

Satisfactory Academic Progress (SAP)

Appeal My Satisfactory Academic Progress (SAP) Hold

Grade Point Average (GPA) Requirements for Skills Students