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 Academic Support Services: Tutoring

Aimee Krall- Lanoue
Dean - Instruction

   Spring 2023                 

  Harold Washington offers online and in person tutoring!                
        Taking advantage of our tutoring services is quick and easy.  ​                    

Tutors are available virtually and in person to assist you in your academic needs. We are here to support your academic success and service you through individual tutoring sessions.                                                                                            

Tutoring services are a free service to help you better understand your coursework and build your confidence.  We got you!  Come and see us in the Main Tutor Center located in room 409! 

   Tutoring Options:                                           
  • Option 1: Drop by in-person to room 409 or the HWC Virtual Tutoring Room       
    Join our virtual tutor room:
    Monday - Thursday: 9:00am- 7:00pm
    Friday& Saturday: 11:00am- 3:00pm

  • Option 2: Request an Appointment with Your Favorite HWC Tutors 
    Request an appointment through your Navigate* portal at ​ 
    Monday - Thursday: 9:00am- 7:00pm
    Friday& Saturday: 11:00am- 3:00pm
  • Option 3: Enterprise Tutoring (Remote via Zoom)
Enterprise offers the following extended tutoring hours:
Monday, Tuesday, Friday: 7:00pm-10:00pm
Sunday: 11:00am-4:00pm 

Join the virtual room: ​

Request an appointment through your Navigate portal at ​ ​or
contact with any questions

*For help scheduling an appointment in Navigate, visit:​​
  Our Tutoring Center:                                     
Room 408: Writing Lab: Writing, Reading, Speech, Humanities, ESL, Anthropology, etc.                                      

Room 409: Main Front Desk, Math, Science, Computer Science, Business, Foreign Language                                       

 About Tutoring Sessions:                             



Tutoring Appointments are 50 minutes long. At the end of your session, your tutor will write up a summary of your appointment that you can view in Navigate​.                           

No-Show Policy                                

If you are more than 15 minutes late for your scheduled appointment, your slot can be given to a drop-in student. Please contact us at or call (312) 553-5699 to inform the front desk if you will be late for your appointment.                              


​We encourage students to schedule appointments in advance to ensure they recieve an appointment time that works best for them. While we do take drop-ins, please note that a tutor might not be immeditely available at the time of your drop-in. We will do our best to accomodate and schedule you for our next available appointment. 

Tips for a Successful Tutoring Sessions:                                                                                   

  Start Early

      We are happy to assist you with study prep, notetaking,  brainstorming, and final revisions, but it’s important that you begin working with a tutor early to keep you from being stressed about pressing deadlines.                                                                                              

      Come prepared                                                                                            

Have any relevant textbooks, syllabi, class materials, notes, and papers nearby. It is easier for the tutors to provide excellent tutoring service if you bring the appropriate materials to a tutoring session.                                                                                             

      Come with a plan and questions                                                                                            

      Know what material you would like to cover within that tutoring session. Actively participate in the tutoring sessions by having a list of questions to ask your assigned tutor.                                                                                            

      Familiarize Yourself with the Course Materials                                                                                            

We strongly encourage you to read the assigned readings and attempt to complete your assignment prior to requesting a tutor so you can take note of specific concepts where you need help. You and your tutor can review these concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.                                                                                           

      Use your tutoring time wisely                                                                                            

      Your time with the tutor is valuable. Try to limit distractions (cellphone, tv, friends/family) while working with your assigned tutor.​                                                                                                       



  • Contact Jennifer Bondy at to request an embedded tutor for the Spring 2023 Semester.
  • Request a class visit for Spring 2023 here.

How did we do?
    ​Take the Tutoring Satisfa​ction Survey​​​! ​​​​​​​ ​​​​​​​​​​  ​  ​​​ ​ ​ ​      ​                                             




Faculty & Staff

Staff  ​Phone Number ​Email Address
Aimee Krall-Lanoue, Dean- Instruction (312) 553-3216
Jennifer Bondy, Coordinator​ ​(312) 553-3171​ ​​
​Main Tutoring Center  ​(312) 553-5699​​

Related Services

Other Tutoring Centers:
If we don't have the subject you need, you may choose to visit one of the other City Colleges of Chicago Tutoring Centers.                                                                                             

Contact Information

312 553-5699
30 E Lake St.
Room 409
Chicago , IL 60601
Get Directions


Spring 2023 Hours of Operation
Starting Tuesday, 1/17/2023

Monday - Thursday: 9:00am- 7:00pm
Friday& Saturday: 11:00am-3:00pm

Tutor Rooms: 408 & 409
Main Front Desk: 409
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Other Resources

Tutoring Centers & Sub​jects                                                 

Satisfactory Academic Progress (SAP)

Appeal My Satisfactory Academic Progress (SAP) Hold

Grade Point Average (GPA) Requirements for Skills Students                                                                    
Next session begins 2/13