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 Academic Support Services: Tutoring

Victor Munoz and Erin Hellweg
Coordinators- Tutor Support Services
Harold Washington offers online and in person tutoring!    
​​​Taking advantage of our tutoring services is quick and easy.    


Tutors are available virtually and in person to assist you in your academic needs. We are here to support your academic success and service you through individual tutoring sessions.    

Tutoring services are a free service to help you better understand your coursework and build your confidence.
We got you! Come and see us in the Main Tutoring Center located in room 409!    

Tutoring Options    

  • Option 1: Drop by in-person to room 409 or the HWC Virtual Tutoring Room. 
    Join our virtual tutor room:​
    • ​Monday - Thursday 9:00 am - 5:00 pm
  • Option 2: Request an Appointment with Your Favorite HWC Tutors
    • ​Request an appointment through your Navigate* portal at ​
    • Monday-Thursday 9:00am- 5:00pm 
  • Option 3: Enterprise Tutoring (Remote via Zoom)
    Enterprise offers fully remote tutoring services during extended hours of operation (early morning, late evening, and Sundays)

About Tutoring Sessions    

Before Your Tutoring Session 

All students and staff are required to login to their Zoom account using a CCC email and password before joining the HWC Zoom meeting for their appointment.  


Tutoring Appointments are 50 minutes long. At the end of your session, your tutor will write up a summary of your appointment that you can view in Navigate​. Appointments may not be scheduled back-to-back/ more than 1 hour in length.     

No-Show Policy    

A "no-show" is when you miss your appointment without providing notice. Please contact us at or call (312) 553-5699 to inform the front desk if you are no longer able to attend your appointment. If you no-show 5 times in one semester, Navigate will restrict your ability to schedule further appointments, and you will be seen on a drop-in basis only for the remainder of the semester.    


If you are more than 15 minutes late for your scheduled appointment, your slot can be given to a drop-in student. Please contact us at or call (312) 553-5699 to inform the front desk if you will be late for your appointment.    


​We encourage students to schedule appointments in advance to ensure they receive an appointment time that works best for them. While we do take drop-ins, please note that a tutor might not be immediately available at the time of your drop-in. We will do our best to accommodate and schedule you for our next available appointment.    

Tips for a Successful Tutoring Sessions

Start Early    

We are happy to assist you with study prep, notetaking, brainstorming, and final revisions, but it’s important that you begin working with a tutor early to keep you from being stressed about pressing deadlines.    

Come prepared    

Have any relevant textbooks, syllabi, class materials, notes, and papers nearby. It is easier for the tutors to provide excellent tutoring service if you bring the appropriate materials to a tutoring session.    

Come with a plan and questions​    

Know what material you would like to cover within that tutoring session. Actively participate in the tutoring sessions by having a list of questions to ask your assigned tutor.    

Familiarize Yourself with the Course Materials    

We strongly encourage you to read the assigned readings and attempt to complete your assignment prior to requesting a tutor so you can take note of specific concepts where you need help. You and your tutor can review these concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.    

Use your tutoring time wisely    

Your time with the tutor is valuable. Try to limit distractions (cellphone, tv, friends/family) while working ​with your assigned tutor.​   




Faculty & Staff

Staff  ​Phone Number ​Email Address
Main Tutoring Center (312) 553- 5699​
Juan Moran, Associate Dean- Instruction (312) 553-3216
Victor Munoz- Coordinator
(312) 553-3178
Erin Hellweg- Coordinator​ (312) 553-5914​ ​

Related Services

Other Tutoring Centers:
If we don't have the subject you need, you may choose to visit one of the other City Colleges of Chicago Tutoring Centers.                                                                                                                                                 

Contact Information

(312) 553-5699
30 E Lake St.
Room 409
Chicago , IL 60601
Get Directions


Summer 2024
6/5/2024- 7/27/2024

Main Tutoring Center Hours (room 409/407A)
Monday-Thursday 9:00am-5:00pm

Art Department Hours (8th floor)
Monday-Friday 9:00am-5pm

DMD Hours
Monday, Wednesday, Friday 2pm-7pm
Friday 9am-7pm
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Other Resources

Tutoring Centers & Sub​jects                                                 

Satisfactory Academic Progress (SAP)

Appeal My Satisfactory Academic Progress (SAP) Hold

Grade Point Average (GPA) Requirements for Skills Students                                                                    
Summer Classes Start on June 5