The Office of Information Technology supports the mission of the City Colleges of Chicago by working in partnership with our community to create technology solutions and services that support institutional requirements and enhance the colleges’ ability to enable and empower students, faculty, and staff to work collaboratively in the interest of student success. To this end, we provide timely, secure, and reliable access to information, communication systems, and on-line services in a safe, controlled core infrastructure environment.
COVID-19 Information
COVID-19 pandemic work update (as of 8/2/2021)
Harold Washington College staff has fully returned to campus, following the return to campus protocols laid out by the district. Our office is fully open for remote and on-site support. Problems will continue to be initially triaged remotely, and then may be supported in-person.
To request support, please submit a ticket, join a live chat, send an email (hwc_helpdesk@ccc.edu), or call our support number at 312-553-2600.
Tickets will be handled by severity and the order in which they are received. Visit our virtual support services or Bightspace resources for more information and resources or https://www.ccc.edu/coronavirus for the latest updates and guidance.
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