The Office of Information Technology supports the mission of the City Colleges of Chicago by working in partnership with our community to create technology solutions and services that support institutional requirements and enhance the colleges’ ability to enable and empower students, faculty, and staff to work collaboratively in the interest of student success. To this end, we provide timely, secure, and reliable access to information, communication systems, and on-line services in a safe, controlled core infrastructure environment.
We are currently working restricted hours due to the COVID-19 pandemic. Please visit https://www.ccc.edu/coronavirus for the latest updates and guidance. In an attempt to limit person-to-person contact, in-person support is provided only after initial remote troubleshooting has been performed.
Harold Washington College is preparing to come return to campus. Starting on 8/2/2021, the office will be fully open for remote and on-site support. Remote support will still be encouraged in an initial triage role, and faculty, staff, and students are requested to submit a ticket, join a live chat, or send an email (cohelpdesk@ccc.edu) to formally request support. Tickets will be handled by severity and the order in which they were received.
Students, please visit https://prepare.ccc.edu/hwvss for more resources.
Faculty and staff, please visit https://brightspaceresources.ccc.edu for more resources.
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