Truman College Wellness Center
The Truman College Wellness Center provides mental health and other social services to support your personal well-being and academic success.Contact us to learn about Truman’s Wellness Center services or schedule an appointment to speak with a counselor. See the most up-to–date information below regarding upcoming operational hours and important closures and impact to services:
Wellness Center Hours (May 19th – June 3rd, 2025)
Please note, these are the set operational hours for drop-in services. During this time, we are not accepting scheduled appointments.
Office Hours (In-person & Virtual Office Drop-in Hours)
Monday-Thursday 12:30pm – 2:30pm | Friday 10am – 11am
Office Location – Wilson Building – Room 1946
Virtual Office Link – https://cccedu.zoom.us/j/3424461974
Email trc-wellnesscenter@ccc.edu
Main Office Telephone 773-907-4786 (Voicemail is confidential)
! Other Important Dates of Closure !
All Wellness Centers will be closed Friday, May 16, 2025 for professional development. If you are seeking mental health resources or immediate support, please review the community-based options below, visit your nearest emergency room or dial 911
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AFTER-HOURS SUPPORT & RESOURCES
The Truman College Wellness Center values its students’ mental health & well-being. In the event of an unexpected closure during regular business hours or times outside of our regular operational hours, please see the available community-based resources below.
Thresholds Mobile Crisis Response Team (MCRT)
Phone Number (773) 572 – 5464 | Hours: 24 hours day / 7 days per week
*Please note, you must be present in the following zip codes for the outreach team to travel to you: 60613, 60640 & 60657 (Will work with individuals who are on Truman’s campus)
How It Works
- Threshold specialists respond to the mental health crisis, acting as an alternative to hospitalization or police response
- Upon receiving a call from a person experiencing a mental health crisis, Thresholds specialists will work with callers to assess their situation via telephone and determine the appropriate response
- This may include dispatching a Crisis Team to caller’s location to assist
- Crisis Teams are made up of two Thresholds staff, one of whom is a peer support specialist with lived experience of a mental health condition
Thresholds Living Room Program
Phone Number (773) 537 – 3601 | Hours: 24 hours day / 7 days per week
Address: 4423 N Ravenswood Ave Chicago, IL 60640
How It Works
- Peer-led crisis respite center, an alternative to psychiatric hospitalization
- The Living Room at Thresholds is a comfortable, safe, and quiet place for those experiencing a mental health crisis
- Staff at the Living Room help guests through a screening and assessment process in a natural, comfortable setting
- Trauma-informed supports and interventions are available to help meet the needs of each individual
This model has been successful in preventing unnecessary hospitalizations that can be distressing & exacerbate mental health symptoms
Trilogy’s First-Response Alternative Crisis Team (FACT)
Phone Number (800) FACT – 4000 or (800) 322 – 8400
*Please note, you must live in the listed neighborhoods to qualify for support: Rogers Park, Edgewater, West Ridge, and Uptown, Evanston and Skokie
How It Works
- Provides urgent mobile responses and intervention, as well as follow up support, for individuals who are experiencing a mental health crisis
- FACT is designed to provide mental health interventions in situations that are not immediately life-threatening and require urgent support from trained mental health professionals
My Own Doctor (My Own Doc)
Exclusively telehealth-virtual appointments only
Phone Number (312) 210 – 7820 | Hours: Monday – Friday 5pm-9pm & Saturday 9am-7pm
Website: https://myowndoctor.com/ccc/
*Please note, you must be an actively enrolled CCC student taking courses to access this service
How It Works
- Provides scheduled therapy appointments
- Should not be used as a crisis response service
Follow us on Instagram @truman.wellness for updates and events hosted by the Wellness Center!
Wellness Center Services & Support
Individual Counseling
Personal, individual counseling offers a safe place to talk about what’s on your mind and to get support to work through life’s challenges.
Support Groups
Throughout the semester, support groups may be routinely offered on different topics relevant to college students such as stress and time management, students who are parents, and veterans issues. Check with your Wellness Center to see what groups might be offered during each semester.
Stress and Time Management Support
Being a college student is stressful. Wellness Center staff can help you develop a stress and time management plan and learn other personal organizational skills.
Referrals to Public Benefits & Community-based Resources
Many students are unaware that they qualify for various public assistance programs such as SNAP, subsidized health insurance, Medicaid, and emergency housing. The Wellness Center can help you learn more about and how to apply for these and other programs and also assist you in connecting to low- or no-cost community based mental health and social services.
Psychological Testing & Assessment
The A.C.C.E.S.S. Center provides students with the support they need in the classroom. If you experience learning barriers or identify as having a disability, you may be entitled to accommodations in the classroom. The Wellness Center provides needs-based psychological assessments to students who have never received testing prior to college. Students with questions about accommodations in the classroom can click here to learn more about the process.
Additional Resources
Food Programs & SNAP Access (Supplemental Nutrition Assistance Program)
The Greater Chicago Food Depository can help individuals in Chicago to find and access food resources quickly and easily, on a mobile device or desktop, and to customize search results to find food resources that best fit an individual’s needs. Click here to get started.
Hunger Hotline/Illinois Hunger Coalition: 1-800-359-2163(SE HABLA ESPAÑOL)
Locate Free Community-based Food Programs: Greater Chicago Food Depository
Financial Assistance – Utility Bills
CEDA The Community and Economic Development Association of Cook County, Inc.
CITY OF CHICAGO FAMILY & SUPPORT SERVICES Link
Emergency Housing & Shelter Resources
Coordinated Access System (CES) The Coordinated Entry System is designed to ensure that all people experiencing a housing crisis have fair and equal access to the service system, no matter where or when they present for services. Please note, this may or may not lead to a housing option and does not solve your immediate housing crisis.
Website https://allchicago.org/coordinated-entry-system/
Access Points provide housing assessments and updates on a walk-in basis. Please contact Access Points in advance to confirm hours.Heartland Alliance Health – Uptown
Address 4009 N. Broadway Ave. | Walk-in only , no appointments
Hours of Operation Monday, Tuesday & Friday 9:00am – 3:00pm | Wednesday 10:00am – 2:00pm | Thursday 10:00am – 2:00pm @ Harold Washington Library
Broadway Youth Center – Lakeview *Serves youth ages 12 years to 25 years old
Address 1023 W. Irving Park Rd. | Walk-in available, no appointment necessary
Hours of Operation Monday, Tuesday, Thursday & Friday 9:00am – 4:00pm | Wednesday 1:00pm – 6:00pm
Dial 311 to get connected to the nearest available shelter
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Gender-based Violence Resources & Support
Project S.A.F.E. (Securing a Fear Free Environment)
Project S.A.F.E. is a district-wide initiative across City Colleges of Chicago funded by a grant from the Office on Violence Against Women.
WHAT SUPPORT IS AVAILABLE?
It can be difficult and confusing to figure out where to turn for help after abuse or an assault.
City Colleges has partnered with several of the major gender-based violence organizations in Chicago who provide comprehensive services to those who have experienced domestic violence, sexual assault, and stalking. City Colleges’ Wellness Center and trained in providing confidential support, answering questions, walking you through your options, and offering referral support for the following services:
- Legal (civil and criminal)
A number of organizations in Chicago can provide legal support in obtaining an Order of Protection (sometimes called a “restraining order”) or advocacy in family law matters, criminal legal matters, and immigration relief.
- Counseling
You can receive mental health and other social services, including counseling, group therapy, public aid resources, and stress management through your college’s Wellness Center. A number of partner organizations also offer specialized individual and group counseling for survivors of gender-based violence. All services are free and confidential.
- Medical
If you are a victim of sexual assault, an Illinois law allows for you to receive free medical treatment in a hospital emergency room. In addition to immediate medical care, you can also choose to have evidence collected in the hospital emergency room, up to seven days after the assault, at no cost. Many hospitals partner with a Rape Crisis Center to ensure that an advocate is available to support you throughout this process.
- Safety Planning
A safety plan is a term often used to describe a plan of action to keep you safe from an abusive partner or the person that hurt you. A personal safety plan is a way for you to identify strategies that can keep you safe, based on your own circumstances. The Wellness Center and our partner organizations have expertise in safety planning and can assist you.
- Academic Support
Your college team can help you to secure extensions on assignments or accommodations, and to access tutoring and/or advising to provide you with additional, non-judgmental support in reaching your educational goals, even after violence.
- Advocacy
Connecting to a gender-based violence advocate can provide a lifeline to survivors. Advocates provide confidential support, work to bridge the gaps for survivors with various systems and address the range of issues that survivors must negotiate including housing, public aid, children’s issue, mental and physical health needs and more.
- Immigration Relief
All survivors are able to receive support regardless of their immigration status. Immigrant survivors of domestic and/or sexual violence who are undocumented can face serious obstacles to safety and freedom from abuse. Several of our partner organizations specialize in working with immigrant survivors and can assist survivors in seeking immigration relief options that are available under the Violence Against Women Act.
Immigrant and Refugee Support
Illinois Coalition of Immigrant and Refugee Rights www.icirr.org
Resource Guide for Immigrants and Refugees Guide of all Community Resources
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National Crisis Hotlines
· Suicide Prevention Hotline: 800-272-8255 (24 Hours)
· Crisis Text Line: Text HOME to 741741 (24 Hours)
· SAMHSA Disaster Distress Helpline: 1-800-985-5990, or text TalkWithUs to 66746 (24 Hours)
· Self-Harm Hotline: 1-800-366-8288
· Trans Lifeline: 877-565-8860
· LGBTQ Trevor Project Lifeline: 866-488-7386, or text START to 678678 (24 Hours)
· Veteran Crisis Line: 800-273-8255 ext. 1 (24 Hours)
· Domestic Violence Support: 1-815-729-1228 (24 Hours)
Check us out! We’re friendly, non-judgmental, and know what it takes to be successful in college.
Follow us on Instagram @truman.wellness for updates and events hosted
by the Wellness Center!
