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 Appeal My Satisfactory Academic Progress (SAP) Hold

 SAP Holds

Satisfactory Academic Progress (SAP) holds are the result of failing to meet one or more of CCC’s federally guided minimum academic standards for GPA, time frame, and Pace.  Academic standards include grades, as well as course and program completion rates. If you have a SAP hold, you may submit an appeal and, if approved, may regain eligibility to use financial aid. However, you can always register for courses and use self-pay methods.  

Please note students are allotted one additional time to appeal their SAP decision. This re-appeal must be done within 3 weeks of the decision date.​​​​​

 Appealing a SAP Hold

Step 1:
Determine the semesters you need to discuss in your appeal, which are the semesters in which you failed to meet minimum academic standards. We call these your "semester(s) in question." In order to identify your semester(s) in question, we recommend that you visit your Financial Aid Office or your Academic Advisor.             
Step 2:
Determine whether you have mitigating circumstance(s)​​ (unforeseen situations or events beyond your control that directly impacted your academic performance) for each semester in question.

Note: In most cases, you cannot use the same mitigating circumstance over multiple semesters. We expect that when unforeseen circumstances arise, you will take action to resolve them before returning for another semester.         
Step 3:
Gather valid documentation, which supports your mitigating circumstance(s). In lieu of third-party documentation, students may submit a signed statement detailing the circumstance(s) affecting their academics, when the circumstance(s) occurred, the duration of the circumstance(s), how the circumstance affected the student’s ability to complete their coursework, and what has changed that will allow them to achieve future academic success. Read our Mitigating Circumstance Guide​ to see examples of documentation    
Step 4:
Appeal online by logging in with your CCC username and password. If you don’t remember your username and password, submit a help request. We strongly encourage you to appeal early, however, you have up until the designated term deadline date outlined in the  Financial Aid Key Dates, which can be found in the Financial Aid Welcome page, to submit your appeal per term in question for SAP. If approved, you may be eligible to have financial aid applied towards your account for the semester in which you successfully appealed.          
Step 5:
Monitor your CCC email for communications from the SAP committee about your appeal. You can access your email by logging into your student portal and clicking the Microsoft Outlook icon.            
Step 6:
Work to gain or remain in good academic standing by meeting with your academic advisor to create a success plan and checking in with them throughout the semester. You should also take advantage of CCC’s success resources including tutoring, wellness, disability services and more.







8-Week Classes Start March 11