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Consumer Information for Financial Aid

Consumer Information for Financial Aid
Consumer Information for Financial Aid - In accordance with federal regulations set forth by The Higher Education Act of 1965, as amended, below is a summary of financial aid-related consumer information that must be made available to all enrolled and prospective students at the City Colleges of Chicago. Each topic listed gives a description of the information that must be disclosed or explains how it can be obtained. A paper copy of the consumer information may be requested in the financial aid office.​​​
The Financial Aid Process
​​Below you will find information regarding the application process and institutional policies for receiving financial aid, as well as other important information regarding financial aid eligibility.
  • To learn how to begin the financial aid application process, click here.            
  • To learn about the verification process and submitting missing documents, click here​.           
  • To learn how to maintain your financial aid eligibility, click here.           

PLEASE NOTE: Foundational Studies (Pre-Credit), Adult Education, Audited Courses, and Continuing Education Courses are NOT eligible for Financial Aid. ALSO, a student can only receive financial aid for courses that satisfy the requirements of his/her academic program.            

Effective with the 2013/14 Academic Year: All correspondences regarding your financial aid will be sent to your student email account.  However, you have the right to opt-out of receiving electronic correspondences. If you wish to opt-out, please visit your college Business Office to complete the "Opt-Out Request Form."             

Types of Financial Aid

The Financial Aid Office is required to provide information concerning federal, state, and local need-based and non-need-based financial aid programs that are available to our students.          

CCC follows the federal packaging priority of packaging grant assistance before loan assistance, and uses Formula 1. FSEOG funds are awarded on a first-come, first-served basis beginning with students with a zero EFC. Pell Grant is the basis of any eligible student’s financial aid package, and is determined based on EFC, enrollment status and other eligibility factors.

The Federal Work Study Program provides a student with an opportunity to earn money for school expenses by working part-time while enrolled at one of the City Colleges. Federal Work Study is not automatically awarded to students. Students visit the Financial Aid Office, and self-identify as interested in the program. Eligible students are selected for the program on a first-come, first-serve basis.     

  • The hourly rate starts at the state-approved minimum wage. 
  •  Most jobs are located on campus. 
  • You must have a valid FAFSA (Free Application for Federal Student Aid) on file, and meet other eligibility criteria, in order to be qualified for Federal Work Study.  
  • Federal Work Study students work 10 to 20 hours per week. 
  • Positions are limited and offered to students who are enrolled at least half-time on a first-come, first-served basis until funds are exhausted.  
  • To find out more about the application process, click here, or contact your Financial Aid Office.  
Loans are packaged only after all grant eligibility has been determined, and all other estimated financial assistance has been included in the student’s financial aid package. Students are required to visit the Financial Aid Office to request a loan, and complete their entrance counseling and Master Promissory Note (MPN).  

Student Loan Exit Counseling

Students are required to complete loan exit counseling upon graduating or dropping below six credit hours. Exit counseling must be completed at            

The loan counseling will review a variety of information concerning the borrower's loans, including:             

  • the terms and conditions of the loan             

  • an example of/or actual monthly payments             

  • available repayment plans             

  • deferment and forbearance options             

  • loan forgiveness and cancellation provisions             

  • the ability to accelerate repayment without a prepayment penalty             

  • the pros and cons of consolidation, such as the impact on minimum monthly payments, loan terms and loan benefits (e.g., the loss of the grace period and forgiveness options)             

  • the consequences of default, including damaged credit, litigation, referral to a collection agency, wage garnishment, offset of income tax refunds, the deduction of collection charges of up to 25% from payments, nonrenewal of professional licenses, and the loss of deferment and forbearance options             

  • availability of tax benefits, such as the student loan interest deduction            

Return of Title IV Funds


If a student officially withdraws or is administratively withdrawn from all of his/her classes prior to completing 60% of the period of enrollment, the student will be required to return a portion or all of the federal funds received. A federally regulated calculation is performed by the Financial Aid Office to determine any unearned funds that may have been overpaid to the student. The City Colleges of Chicago will return both the student portion and the school portion of any overpayment to The Department of Education. If this return of funds creates a balance on the student’s account, the student is responsible for that balance.            

Rights and Responsibilities of Financial Aid Recipients
Student responsibilities are as follows:
  • Must complete all requested forms accurately            

  • Must use all financial aid received solely for educational expenses related to attending the City Colleges of Chicago            

  • Must submit in a timely manner all additional documentation requested by the Financial Aid Office            

  • Must meet all Satisfactory Academic Progress (SAP) policies--            

Students have the right to:            

  • Know how financial need was determined            

  • Know how financial aid will be distributed            

  • Have the right to request an explanation of programs in the financial aid package            

  • Refuse any aid offered            

  • Request an explanation of the City Colleges of Chicago's refund policy            

  • Know what portion of financial aid must be repaid and what portion is a grant. If a loan has been received, have the right to know the interest rate and loan repayment options and procedures            

  • Examine the contents of aid records provided a written request is made to the Financial Aid Office. Students may not review confidential records submitted by parents without the written consent of the parent whose information has been submitted.             

Financial Aid Disbursements and Refund Policy

Financial aid is disbursed at different times throughout the academic year.

  • For the Fall and Spring terms, multiple disbursements of financial aid dollars will occur throughout the payment period/term. The first half of the disbursement will be scheduled 4-6 weeks after the term begins and the remaining disbursement will be scheduled two weeks after mid-term. For the Summer term, 100% of the disbursement will be scheduled 2 weeks after mid-term. Learn more about the refund process.          

Book Vouchers           

Book Vouchers are usually ready a week before classes begin for the semester. A financial aid student’s book voucher is available when that student has a Pell Grant and/or a Federal Direct Loan that exceeds his/her charges for the term. The dates and times for book vouchers will be posted in the Financial Aid Office.          

The Satisfactory Academic Progress (SAP) Policy           

Students are required to maintain good academic standing and meet Satisfactory Academic Progress (SAP) requirements according to City Colleges of Chicago policy to remain eligible for federal, state, and institutional financial aid.

No Show Policy           

A student who does not attend at least one of the first two class sessions of a class that meets twice a week will receive a No Show Withdrawal (NSW). If the student does not attend the first class session of a class that meets once a week, he or she will receive a NSW. A Student cannot receive financial aid for a class in which he/she receives a NSW, but will be required to pay for the tuition and fees for that class.            

If a student decides not to attend their respective college or a particular class, the student should officially withdraw from the class during the add/drop period to avoid being charged for that class.             

Family Educational Rights and Privacy Act (FERPA) 

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99)​ is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. To find out more, and to print from the web, click the link below.             

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