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Educational Quality


The mission of the Educational Quality team within Academic and Student Affairs is to facilitate and support a culture of continuous improvement in student learning and assessment, instructional practices and pedagogy, faculty facing academic processes and concurrent high school enrollment. This mission is achieved through research and implementation of best practices for improving learning and teaching, transparent and evidence based decision-making, and through collaboration with partners across the District and the broader educational community.

Our goals are to increase the number of students earning college credentials of economic value, increase the rate of transfer to bachelor’s degree programs following CCC graduation, drastically improve outcomes for students requiring remediation and increase the number and share of Adult Basic Education, high school equivalency degree, and English as a second language students who advance to and succeed in college level courses.​​​​​​​​​​​​​

Academic Process

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  • Faculty Formspop_out-512.png
  • Institutional Review Board (IRB)​​pop_out-512.png    
  • Management of academic workflow and process
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Academic Systems and Student Records

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  • Library Systempop_out-512.png 
  • Registrarpop_out-512.png


  • Regional and specialized accreditation and compliancepop_out-512.png


  • Learning assessmentpop_out-512.png 

Early College​

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  • Dual Enrollmentpop_out-512.png
  • Dual Creditpop_out-512.png

Faculty Development

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  • Northern Illinois University (NIU) Reading Programpop_out-512.png
  • Talents of Teachingpop_out-512.png


  • Transfer, transfer centers and articulationpop_out-512.png ​​​​​​​​​​​​​​​

Faculty & Staff

​Name ​Title ​Email ​Phone
​Chris Bensen Reporting and ​Compliance Analyst Email ​312/553-2738
​Laura Clark District Director, Academic Systems and Student Records Email ​​312/553-2730
​Daniel Enoch ​District Systems Librarian​ ​Email 312/553-2651
Monica Freeland ​District Director, Assessment and Accreditation Email ​312/553-2509
​Autym Henderson Executive Director, Academic Process and Policy ​Email ​312/553-2805
​Maritza Hidalgo ​College Clerical Assistant II ​Email ​312/553-3385
​Trevor Karmanian ​Academic Systems Analyst ​​​Email ​​312/553-3323
Shelley Lemons ​​​District Director, Transfer Programs and Services ​​​Email ​​312/553-3287
​Renee Roby Academic Coordinator ​​​Email ​​312/553-2746
​​Latina Smiley ​Coordinator, Grant Budget ​​​Email ​​312/553-2901
​Shavon Taylor ​District Director, Early College Program Email ​312/553/2728
Jeffrey Wonders Academic Systems Analyst Email ​312/553-2592

Contact Information



8:00 a.m. - 5:00 p.m.


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