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Transportation, Distribution, and Logistics Programs Cannabis Dispensary Operations Specialist

Basic Certificate (BC)

 

Details: Basic Certificate (BC)

Credit Hours (CH)

Credits

Program/Plan Number

0436

Funding Options

Offered At

 

Career Possibilities

Courses

+-

Prerequisites

  CH

Program General Requirements

  CH

Program Core Requirements

11 CH
​​SCML 110: Introduction to Cannabis (1 CH)
SCML 111: Cannabis and the Law     (2 CH)  
SCML 112: Dispensary Operations    (2 CH)  
Business
BUSINES 111
Introduction To Business 3
Survey of modern US business, analyzing organization and types of businesses, major business functions, business and the environment, roles played by business and consumers in the economy and various economic systems. Writing assignments, as appropriate to the discipline, are part of the course.
Prerequisites:
Offered at: Harold Washington Harry S Truman Kennedy-King Malcolm X Olive-Harvey Richard J. Daley Wilbur Wright
Supply Chain Mgmt & Logistics
SCML 154
Customer Service Operations 3
An introduction to customer service operations and to the key elements of customer service that are necessary to ensure high levels of customer satisfaction. Key elements include: the customer order process, reverse logistics, characteristics of good customer service, customer relationship management (CRM), customer life cycle (CLC), service performance metrics, supplier management inventory, order management, delivery and tracking and approaches to addressing challenging customer situations that inhibit satisfaction. Covers the fundamentals of finish goods movements from the point of production to the receipt by the customer; includes transportation, warehousing, inventory deployment and physical distribution. Writing assignments, as appropriate to the discipline, are part of the course.
Prerequisites:
Offered at: Olive-Harvey

Additional Requirements

  CH

Program Elective Requirements

  CH

Area of Focus

  CH

Focus Electives

  CH

 

  CH
Total Minimum Credit Hours
 

Career Pathways

Transportation, Distribution, and Logistics Programs Transportation, Distribution & Logistics

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