Supported Software

The District Office Help Desk gets approximately 1876 calls a month (as per 2007 tickets thru July).

• Novell Client
• GroupWise
• Adobe Acrobat
• MS Office
• HEAT
• Windows 2000
• Windows XP
• MS Visio
• MS Project
• McAfee

Commonly Asked Questions

• PSSA (Class Size and Attendance Rosters)
• PSSA processing time
• E-mail (Netscape and GroupWise) end-user support
• Student tuition calculation issues
• Password resets
• New employee setup
• Desktop Support
• Network Connectivity
• Student Record Duplicates
• Student Historical Conversions