GroupWise User Support

GroupWise Technical Issues or Questions

Please contact your college help desk for specific questions or problems with GroupWise. College IT staff have attended GroupWise training.

Online Training (always available)

District OIT trainer Sharon San Miguel recorded these hour long GroupWise Level 1 training sessions.

WATCH THESE!!! GroupWise Level 1 Training for Email Functions GroupWise Level 1 Training for Calendar Functions NEW: GroupWise Level 1 Training for WebAccess - Email Functions NEW: GroupWise Level 1 Training for WebAccess - Calendar Functions

Help Documentation

District OIT wrote thorough GroupWise Help Documentation especially for CCC users.

Level 1 Training Manual Level 1 WebAccess Training Manual Two Page GroupWise Quick Guide Keyboard Shortcuts GroupWise vs. Netscape GroupWise Top 10 Changes Email Functions How to Navigate GroupWise How to Read a Message How to Reply to a Message How to Open an Attachment How to Send an Attachment How to Use Spell Check How to Send an Out of Office Response How to Launch Notify (find out about new messages) How to Create a Task How to Share a Folder How to Share your Email or Calendar

Calendar Functions How to View Calendar How to Print Calendar How to Accept an Appointment How to Do a Busy Search How to Share your Email or Calendar

Face to Face Training Classes

Training classes will be offered at your college. Attending a training class is strongly recommended. View the GroupWise Level 1 Training Agenda.

Novell's GroupWise Training Products

WATCH THIS!!! View GroupWise Online Training Videos These tutorials show you how to perform common GroupWise tasks.

• GroupWise Client User Guide
• GroupWise Client FAQ
• GroupWise WebAccess User Guide
• GroupWise WebAccess Client FAQ