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 Advising Office

Jacquelyn Werner
Associate Dean, Advising & Transition

We are still here to assist you! You can schedule a virtual appointment with your College Advisor through GradesFirst or you can drop-in with any Advisor by clicking HERE to view availability. 

If you’re not sure who to contact, email 




Mission Statement  


As an integral part of the educational experience, the Advising Department at Harold Washington College empowers students to take charge of their academic, career, and personal goals through shared responsibility between the student and advisor.             

Why Meet With an Advisor?    

Advisors are professionals who guide students from new student orientation to graduation. We encourage you to get to know your advisor and to take advantage of the wide range of information and services he or she can provide. Advisors will help you  clarify your  goals, create a plan, and explore resources to help you reach your goals. They can also assist with problem-solving, explain policies and procedures, and refer to campus resources. Student can make an appointment with an College Advisor in two ways:                 

1) Log into GradesFirst, a web-based student support tool, here.  (Unfamiliar with GradesFirst? Watch this short video on how to use it to make an appointment.)       

2) Contact the Advising Department to set-up an appointment to meet with your College Advisor. Contact information is available on the right column of this page.               

To get the most out of your advising appointment see helpful advising tips. You should meet with your College Advisor at least once each semester, more often if needed.                                              



See your Advisor if you are:

  • Struggling with your current classes; help is available
  • Unsure about your education or career goals and options
  • Unsure if your academic plan is aligned with your academic goals (go to>My Academic Plan> Academic Planning> My Planner to see your current academic plan) 
  • Planning to transfer to a 4-year institution
  • Confused about your academic progress or degree requirements
  • Trying to use credits at a non-CCC college or university toward your graduation requirements
  • Looking for an academic plan to help guide you term-by-term and to help you easily register
  • If you have a question about academics, services available to you, or anything else. 


We can help.  Come see us!            

Services provided by the HW Advising Department            

  • Student Orientation- important information all students need to know (especially for new students)
  • Academic, career, and transfer advising- guidance each student needs to succeed
  • Creating an academic plan or your personal term-by-term plan that indicates which courses are needed to earn your degree or certificate
  • Registration for classes- so that now which classes you need and what sequence to meet your graduation requirements
  • Processing transfer credits- credits earned at a non-CCC institution that can be used toward program completion
  • Explanation and processing of academic and financial aid holds- Satisfactory Academic Progress or SAP
  • Grading policies- information about issues affecting grades
  • Referrals to campus and community resources
  • Workshops- proactive assistance with transfer and pre- registration
  • Online advising- virtual appointments and new student orientations that are available by request 
  • Wellness Center referrals
  • Degree audit- review of courses completed toward graduation


   ​​​​Get to know your Advisor by clicking on their name below.​​​​  




Faculty & Staff

Associate Dean of Student Services      
Phone Number      
Jacquelyn Werner      
(312) 553-5854      
College Advisors      
Phone Number      
(312) 553-6067      
Kiera Bowens     
(312) 553-5820      
Cristina Carrillo      
(312) 553-6006      
Paul Castillo      
(312) 553-5834      
(312) 553-5617      
(312) 553-3165      
Fu (Simon) Fong      
(312) 553-6023      
Courtney Gardner      
(312) 553-5827      
Lisa Hernandez      
(312) 553-6051      
(312) 553-3006      
(312) 553-5979      
Regina Lira      
(312) 553-6064      
(312) 553-5807   
(312) 553-6019      
Tamara Middleton      
(312) 553-5973      
Anthony Moore      
(312) 553-3198      
(312) 553-3005  
(312) 553-3092      
Brandy Parker      
(312) 553-5825      
Rashaan Russell     
(312) 553-5704      
Martha Silva      
(312) 553-6029      
(312) 553-6075      
Jennifer Vogel       
(312) 553-3102      
Clerical Assistants      
Phone Number      
Fredricka Jackson   
(312) 553-3137      

Related Services

Contact Information

(312) 553-5879
(312) 553-6084
30 East Lake Street
Room 203
Chicago , IL 60601
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Mon - Wed, 9 a.m. - 5 p.m.
Thurs, 9 a.m. - 6 p.m.
Friday, 9 a.m. - 1 p.m.
Saturday, CLOSED


Appeal My Satisfactory Academic Progress (SAP) Hold                                                           ​ ​