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Transcript FAQ

Transcript FAQ

What is Parchment?

Parchment is one of education’s most trusted intermediaries for electronic records. City Colleges of Chicago (CCC) has partnered with Parchment to enable you to request and track your transcripts online.

Why has CCC made the change to online transcript services?

Going online streamlines the transcript request process for you. When you request a transcript online, your Registrar will send the transcripts electronically through Parchment who will deliver them on behalf of CCC to the receiving party. Colleges and universities will be able to receive your transcripts in the format they prefer. Additionally, going paperless saves time and money and is better for the environment.

How will this service benefit me?

Ordering transcripts online is simple, quick, and secure. You will receive an email message confirming your order, and a second email message confirming delivery (or that your paper transcript has been mailed). You no longer have to make a special trip to campus or drop your transcript request in the mail. Now you can request and track your transcripts online 24/7.

How do I use Parchment?

Students with access to the portal, log in to and click on the “Official Transcripts” icon under “Quick Access” on the home page. 
CCC Alumni (former students), please create a Parchment account here. 

I am a former Military student (took CCC courses while in the military). Can I order my transcripts online?

Yes. When you register with Parchment, search for CCC Military. Click the Begin Registration link beside City Colleges of Chicago - Military Transcripts Only. Follow the instructions. Note: all Military student records are located at Harold Washington College.

I have a hold on my CCC account. Can I order my transcripts online?

Current or former students with a delinquent account hold (outstanding balance due) at any of our colleges will be unable to receive transcripts until all outstanding balances are paid in full. You can check the status of your student account and transaction history by visiting View My Student Account or by contacting the Business Office at your college.

What if I forgot my Student ID Number?

Please visit to retrieve your student ID number or contact your Registrar’s office.

I attended multiple CCC colleges. How do I order my online transcripts?

Using the process described above, request your transcript from the last college you attended. Your entire student record, including all of your coursework at CCC, will show up on your transcript.

How long does it take to process a transcript request?

Transcript requests are processed in the order they are received. Unless you have a hold on your account, requests are normally processed within 3-5 business days, except during periods of peak volume when additional time may be required. Transcripts are sent as soon as they are processed. Note: processing time does not reflect delivery time.

How long is my electronic transcript available?

Your electronic transcript is available to the receiving party for 90 days from the time the transcript is delivered, after which time your transcript expires.

Still have questions?

Review the Student User Guide, visit to search the website, or contact your Registrar for more information.