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Tutoring Services - Academic Support

Peggy Rademaker, M.Ed.
Director, Academic Support Services

Mission Statement

The Academic Support Center (ASC) at Malcolm X College encourages all students to seek tutoring to gain a deeper comprehension of course content and enhance learning development. Tutoring can be utilized to help students set academic goals, plan ahead for coursework completion, and maintain or improve classroom achievement.

In the ASC, we believe all learning leads to positive personal growth. Therefore, in addition to course-related academic skills, our center assists students in building reading, writing, computer, and study skills across all disciplines and for real-world applications such as resumes and application essays. Our philosophy of personalized, one-on-one tutor/student experiences lead to greater student confidence, independence, and improved academic success.

Fall 2018 Tutoring Schedule 

The Fall 2018 tutoring schedule is listed below. Hours are posted by discipline and service and are subject to change. Please login to, visit the front desk in Room 2301, or call 312-850-7473 to inquire about up-to-date tutoring appointment schedules and appointment availability.                   

​​​ Monday Tuesday Wednesday Thursday Friday Saturday
Biology 10AM-8PM  10AM-4PM 10AM-6PM 10AM-4PM 9AM-2PM 9AM-2PM
Chemistry 9AM-8PM 9AM-8PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
Computers 10AM-7PM 9AM-8PM 10AM-7PM 9AM-5PM 9AM-2PM 9AM-2PM
Math 9AM-8PM 9AM-8PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
Physics/Phy Sci 11AM-4PM 11AM-8PM 11AM-4PM 11AM-8PM CLOSED CLOSED
Reading/Study Skills 9AM-8PM 9AM-6PM 9AM-8PM 9AM-6PM 9AM-2PM 10AM-2PM
Social Sciences 10AM-6PM 9AM-6PM 10AM-5PM 9AM-6PM CLOSED CLOSED
Writing 9AM-8PM 9AM-8PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
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The ASC offers 50-minute appointments for all subjects. Please visit GradesFirst and click on "Schedule Tutor Appointment" next to the desired course on your "Class Info" page . For non-course related services (i.e.: placement exam preparation, personal statement revision, etc.), click on “Get Tutoring” and choose the appropriate service.

Students can also make appointments in person by visiting the front desk in Room 2301 or calling 312-850-7473 during operating hours. Our staff is happy to assist you!

Drop-ins for all subjects are welcome; however, space is limited. We strongly recommend students schedule an appointment for all services.

Interested in studying with a small group? The ASC has several small group study rooms available! To schedule an appointment, please visit the front desk in Room 2301. Please note: All students in the study group must be in the 
same course and section and the ASC requires a CCC ID number for each student in your group.                   


Academic Support is located on the 2nd Floor in Room 2301. We can be accessed by Stairwell #7, located behind the Cafeteria, or from the center of the 2nd floor by walking through the Library.                       

Please note: as Elevators 7 and 8 are currently out of service, the nearest elevators to the ASC are those next to the Jackson entrance. Take any of these elevators to the second floor, and enter the ASC through the Library. Thank you for your patience during this time.                       


Academic Support Center (ASC) Tutoring Services Guidelines                                        

Prior to attending your first tutoring session of the Fall 2018 semester, you will be asked to read and sign the following guidelines:                                                  

1. Understand the scheduling of tutoring.

Scheduled tutoring appointments are limited to one consecutive 50-minute session per subject per day. All appointments scheduled by students in excess of this policy are subject to cancellations by ASC staff.                             

Drop-in sessions are available on a limited, first-come, first-served basis and may be less than 50 minutes in length. Students may be asked to sign a wait list. Drop-in wait times are approximate, and students must be present in the ASC’s waiting area when their names are called to receive drop-in services.     


2. Know your appointment day, time, and tutor.

It is the sole responsibility of students to remember the scheduled day, time, purpose, and tutor. Students can confirm appointment details in GradesFirst. Sending out appointment reminders is not the responsibility of the ASC or its staff.                      

3. Check your CCC student email regularly.

If any staff member needs to cancel or change the designated tutor for an appointment for any reason, the change or cancellation will be communicated to the student via GradesFirst and the CCC student email account. Students may contact the ASC via phone or in person in Room 2301 to confirm appointment details before the appointment time.                      

4. Read textbooks and instructors’ materials, and begin assignment work prior to tutoring. 

In order to understand the course material, it is essential to read assigned pages from your textbooks and instructors’ handouts. The tutors can provide you with greater assistance when you have read the appropriate material(s). Always begin work on your assignment(s) prior to requesting a tutor. You and your tutor can review the concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.                                              

5. Come prepared to tutoring sessions with a plan and questions. 

Bring any relevant textbooks, syllabi, class papers, and notes. Know what goal(s) you would like to accomplish within a tutoring session. Actively participate in the tutoring session by having a list of questions to ask your assigned tutor.                                               

6. Be respectful in ASC work spaces. 

Your time with the tutor is valuable. Please do not use your cell phone or cause distractions while working with your assigned tutor. If working in an independent study area, computer use is for academic work only and headphones must be worn to maintain a quiet study area. Children under 14 years of age are not allowed in the ASC.                                               

7. Cancel, reschedule, or alert tardiness to appointments in a timely manner.

You are expected to attend all scheduled tutoring appointments unless you cancel via GradesFirst (at least 24 hours in advance) or contact the ASC's front desk. After 2 No Shows, your GradesFirst appointment privileges will be placed on hold. If you are more than 5 minutes late to a scheduled appointment, your appointment may be given to a waiting student and you will be marked as a No Show. To avoid this penalty, call the front desk PRIOR to your appointment start time to inform them of your late arrival. Call: 312-850-7473.    




Faculty & Staff

Academic Support Services Staff                                                 
Name Email Phone Office
Peggy Rademaker, Director (312) 850-7469 2302
Kayley Steuber, Coordinator (312) 850-7880 2301
Laura Nichols, College Clerical Assistant (312) 850-7473 2301
Maurice Mullins, College Clerical Assistant (312) 850-7473 2301

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Contact Information

(312) 850-7473
1900 West Jackson Blvd.
Room 2301
Chicago, IL 60612
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Monday-Thursday, 8:00AM-8:00PM
Friday-Saturday, 9:00AM-2:00PM
Sunday, CLOSED


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