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Tutoring Services - Academic Support

Peggy Rademaker, M.Ed.
Director, Academic Support Services

Mission Statement

The Academic Support Center (ASC) at Malcolm X College encourages all students to seek tutoring to gain a deeper comprehension of course content and enhance learning development. Tutoring can be utilized to help students set academic goals, plan ahead for coursework completion, and maintain or improve classroom achievement.

In the ASC, we believe all learning leads to positive personal growth. Therefore, in addition to course-related academic skills, our center assists students in building reading, writing, computer, and study skills across all disciplines and for real-world applications such as resumes and application essays. Our philosophy of personalized, one-on-one tutor/student experiences lead to greater student confidence, independence, and improved academic success.

Spring 2019 Tutoring Schedule 

The current tutoring schedule is listed below. Hours are listed by discipline/service type and are subject to change. Not all tutors are qualifies to tutor in all courses in their discipline. Please visit, the reception area in Room 2301, or call 312-850-7473 to inquire about up-to-date tutoring appointment schedules and appointment availability.                       

​​​ Monday Tuesday Wednesday Thursday Friday Saturday
Biology 10AM-6PM  10AM-8PM 10AM-8PM 10AM-5​PM 9AM-2PM 9AM-2PM
Chemistry 9AM-8PM 10AM-8PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
Computers 10AM-4PM 9AM-8PM 10AM-6PM 10AM-8PM 9AM-2PM ​CLOSED
Math 9AM-8PM 9AM-4PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
Reading/Study Skills 9AM-8PM 9AM-7PM 9AM-8PM 9AM-6PM 9AM-2PM CLOSED
Social Sciences 9AM-3PM 9AM-2PM 9AM-3PM 9​AM-2PM 10AM-2PM CLOSED
Writing 9AM-8PM 9AM-8PM 9AM-8PM 9AM-8PM 9AM-2PM 9AM-2PM
Please tell us about your visit!



The ASC offers 50-minute appointments for all subjects. Please visit GradesFirst and click on "Schedule Tutor Appointment" next to the desired course on your "Class Info" page . For non-course related services (i.e.: placement exam preparation, personal statement revision, etc.), click on “Get Tutoring” and choose the appropriate service.

Students can also make appointments in person by visiting the front desk in Room 2301 or calling 312-850-7473 during operating hours. Our staff is happy to assist you!

Drop-ins for all subjects are welcome; however, space is limited. We strongly recommend students schedule an appointment for all services.

Interested in studying with a small group? The ASC has several small group study rooms available! To schedule an appointment, please visit the front desk in Room 2301. Please note: All students in the study group must be in the 
same course and section and the ASC requires a CCC ID number for each student in your group.                         



Academic Support is located on the 2nd Floor in Room 2301. We can be accessed by Stairwell #7, located behind the Cafeteria, or from the center of the 2nd floor by walking through the Library.                             

Please note: as Elevators 7 and 8 are currently out of service, the nearest elevators to the ASC are those next to the Jackson entrance. Take any of these elevators to the second floor, and enter the ASC through the Library. Thank you for your patience during this time.                                                        


Academic Support Center (ASC) Tutoring Services Guidelines                                              

Prior to attending your first tutoring session of the current semester, you will be asked to read and sign the following guidelines:                                                       

1. Understand the scheduling of tutoring.     


Scheduled tutoring appointments are limited to one consecutive 50-minute session per course per day. All appointments scheduled by a student in excess of this policy are subject to cancellations by ASC staff.                                  

Walk-in sessions are available on a limited, first-come, first-served basis and may be less than 50 minutes in length. Students may be asked to sign a wait list. Walk-in wait times are approximate, and students must be present in the ASC’s waiting area when their name is called to receive walk-in services.               


2. Know your appointment day, time, and tutor.

It is the sole responsibility of the student to remember the scheduled day, time, purpose, of their tutoring appointment. Students should confirm appointment details in GradesFirst. Settings for appointment reminders via email and text can be found in the student's profile in GradesFirst. Students are also encouraged to add the appointment, and accompanying reminders, in their cell phone organizer.                 

3. Check your CCC student email regularly.

If any staff member needs to cancel or change the designated tutor for an appointment for any reason, the change or cancellation will be communicated to the student via GradesFirst and the CCC student email account. Students may contact the ASC via phone or in person in Room 2301 to confirm appointment details before the appointment time.                            

4. Read textbooks and instructors’ materials, and begin assignment work prior to tutoring. 

In order to understand the course material, it is essential for the student to read assigned pages from textbooks and instructors’ handouts. Tutors can provide greater assistance  for students when they have read the appropriate material(s). Students should always begin work on their assignment(s) prior to requesting a tutor. The student and tutor will review the concepts and work through similar problems. However, the tutor will no do the student's homework nor help any student with take-home tests, quizzes, or projects.                                                   

5. Come prepared to tutoring sessions with a plan and questions. 

Students should bring any relevant textbooks, syllabi, class papers, and notes; know what goal(s) they would like to accomplish within a tutoring session; and actively participate in the tutoring session by having a list of questions to ask the assigned tutor.                                                    

6. Be respectful in ASC work spaces. 

Student['s time with the tutor is valuable. Students are asked not to use cell phones or cause distractions during the tutoring appointment. Computer use in the ASC is for academic work only and headphones must be worn to maintain a quiet study areas. Children under 14 years of age are not allowed in the ASC.                                                    

7. Cancel, reschedule, or alert tardiness to appointments in a timely manner.

Students are expected to attend all scheduled tutoring appointments unless they cancel via GradesFirst (at least 24 hours in advance) or contact the ASC's front desk. After 2 No Shows, the student's GradesFirst appointment privileges will be placed on hold. Students who are more than 5 minutes late to a scheduled appointment, may forfeit their appointment and will be marked as a No Show. To avoid this penalty, students are urged to call the front desk PRIOR to their appointment start time to inform them of a late arrival. Call: 312-850-7473.         




Faculty & Staff

Academic Support Services Staff                                                       
Name Email Phone Office
Peggy Rademaker, Director (312) 850-7469 2302
Laura Nichols, College Clerical Assistant (312) 850-7473 2301
Maurice Mullins, College Clerical Assistant (312) 850-7473 2301

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Contact Information

(312) 850-7473
1900 West Jackson Blvd.
Room 2301
Chicago, IL 60612
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Monday-Thursday, 8:00AM-8:00PM
Friday-Saturday, 9:00AM-2:00PM
Sunday, CLOSED


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