About the Academic Support Center (ASC)
The Academic Support Center (ASC), housed in the Division of Enrollment Management and Student Services, assists students in successfully completing credit, pre-credit and non-credit courses. A variety of services are available to help students achieve their goals, including:
- Tutoring (small groups or person to person): The services of master and peer tutors are available to all students in the ASC for free, upon request.
- Workshops: The center periodically conducts study skills workshops that include, but are not limited to Test-Taking Skills, Effective Note-Taking Techniques, Resource Management, and Memory Improvement.
While visiting the ASC, please refrain from eating, drinking and using cell phones as it is disruptive to your fellow students and staff. We are unable to provide tutoring services to students who habitually violate this rule.
Can’t make it to the Academic Support Center? Visit our blackboard page to obtain online resources that may assist you with your coursework.
Guidelines for Requesting Tutoring Services
1. Activate your Student ID card at the Front Desk. In order to see a tutor you must have a Student ID or a Driver's License / State ID.
2. Request a tutor for a given subject area at the Front Desk. Check Tutor Schedule (found at the Front Desk) for tutor availability. Note: A tutor may not be able to assist you if he/she is tutoring multiple students. Tutor availability may vary depending on subject and number of students being serviced at the time of the request.
3. Inform Front Desk Attendant of the amount of time you would like to spend with the tutor. Note: Tutoring sessions are not to exceed two hours. You may still receive tutoring services after the two hours have concluded only if that particular tutor is not assisting another student. You must sign in at the Front Desk if you decide to see another tutor. We only accept appointments for our English Tutors. See Front Desk Attendant for information on how to schedule an appointment with our English Tutors.
4. Provide feedback. Inform the Academic Support Center staff about your experience within the center. We appreciate your feedback as we are committed to ensuring your success as a student and request that you fill out this survey. Please notify the Coordinator and/or Lab Manager if you are unhappy about any of the provided services.
Tutors' Expectations
- Don’t procrastinate. We are happy to assist you with study prep, note taking, brainstorming, and final revisions, but please do not wait until the last minute to request tutoring services.
- Come prepared to tutoring sessions. Bring any relevant textbooks, syllabi, class materials, notes, and papers. It is easier for the tutors to provide excellent service if students bring the appropriate materials. Additionally, it is important for your tutor to refer back to any relevant materials provided by your instructor.
- Read your textbook and any relevant material provided by your instructor. It is difficult for students to understand the course material if they have not read assigned pages from the textbook. Additionally, the tutors cannot provide students with assistance if they have not read the appropriate material(s).
- Come with a plan and questions. Know what material you would like to cover within that tutoring session. Actively participate in the tutoring sessions by having a list of questions to ask your assigned tutor.
- Tutors will not do your homework for you. We strongly encourage students to make an attempt at completing their assignment prior to requesting a tutor so students can take note of the specific concepts with which they want help. You and your tutor can review these concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take home tests, quizzes, or projects.
- Be respectful. Do not talk on your cell phone or cause distractions while working with your assigned tutor.