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First-Line Supervisor of Non-Retail Sales Workers

Minimum Education Required for this Career

Basic Certificate
Advanced Certificate
Associate's Degree
4+ year Degree
Associate's Degree
$36,298

City Colleges Program Options

Nature of the Work

First-line supervisors of non-retail sales workers typically:
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Hire, train, and evaluate personnel.
  • Analyze details of sales territories to assess their growth potential and to set quotas.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Prepare sales and inventory reports for management and budget departments.
  • Plan and prepare work schedules, and assign employees to specific duties.

Click here to learn more about 41-1012 First-Line Supervisors of Non-Retail Sales Workers.

Training, Other Qualifications, and Advancement

Future Trends

Career Pathways

Success at City Colleges

Career Disclaimer

Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. The Nature of the Work description is from O*Net Online, sponsored by the U.S. Department of Labor.