FAQ:
CCC Student Email - FAQs
Who has a student email account?
- Every student currently enrolled at the City Colleges of Chicago is assigned an email account. All email communication from the City Colleges will be sent to this address.
How can I access my student email account?
How do I retrieve my new student email account?
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To retrieve your email account, go to http://student.ccc.edu and follow the instructions. You will need to know your Student ID Number and your birth date in the format of (YYYYMMDD). You will be asked to choose a new password and select a challenge question. Upon successful submission you will be given your Student Username information.
What is the difference between my Student Email address and my Student Username?
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There is no difference. You can use your Student Username to login to both your Student Email account and My.CCC.edu Online Registration.
What if I am not able to retrieve my email account?
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Your personal information (Student ID Number, date of birth, first and last name) may be incorrect in the CCC student system. You should contact the records office at your college to confirm your personal data.
What if I am not able to access my email account?
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Contact the email help desk by going to http://student.ccc.edu and clicking on the link to "Online Assistance".
What if I forget my password?
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Visit http://student.ccc.edu and click Reset your Password. After you have identified yourself (using your Student ID Number and birth date) you will be prompted to answer the security question you selected when you initially retrieved your account.
How much does a student email account cost?
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Your student email account is free of charge while you are enrolled in classes.
How big is my mail box?
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Your Student Email account allows you to store up to 5MBs of documents. It is your responsibility to remove unnecessary documents to make room for new email.
How long can I keep my account?
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Your account will be available to you only while you are a registered student at the City Colleges of Chicago.
What kind of privacy am I assured when I use my Student Email account?
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CCC will not publish your email address in any directory and your email messages are protected from access by other users. You should never disclose your password to others and if you regularly access your account at a public location you should change your password on a regular basis for your own protection. You should be aware that email sent from or received by your account is stored on CCC media and can be retrieved by properly authorized individuals under certain circumstances.
